terms of service

terms of service

These Terms of Use (hereinafter referred to as "these Terms") stipulate the terms of use of the services (hereinafter referred to as "these Services") provided on this website by the Tokyo Metropolitan Government Bureau of Social Welfare's Foreign Caregiver Support Project (commonly known as Kaigo Passport Tokyo) Management Office (contracted by Adecco Co., Ltd., Ltd.) (hereinafter referred to as "our company"). Registered users (hereinafter referred to as "Users") must use the Services in accordance with these Terms.

Article 1 (Application)

These Terms and Conditions shall apply to all relationships between the User and our company regarding the use of this Service.
In addition to these Terms, the Company may make various provisions regarding the Service, such as rules for use (hereinafter referred to as "Individual Provisions"). Regardless of their name, these Individual Provisions shall constitute part of these Terms.
In the event that the provisions of these Terms and Conditions conflict with the provisions of the Individual Provisions in the preceding Article, the provisions of the Individual Provisions shall take precedence, unless otherwise specified in the Individual Provisions.

Article 2 (User Registration)

For this service, registration will be completed when a person who wishes to register agrees to these terms and conditions, applies for registration in a manner specified by our company, and our company approves the application.
If the Company determines that an applicant for user registration falls under any of the following items, the Company may not approve the application for user registration and shall not be obligated to disclose the reasons therefor.

  • If false information is provided when applying for user registration
  • If the application is from someone who has previously violated these terms
  • Any other case in which the Company determines that registration is inappropriate

Article 3 (Management of User ID and Password)

Users are responsible for properly managing their user IDs and passwords for this service.
Under no circumstances may the User transfer or lend his/her User ID and password to a third party, or share it with a third party. If the User ID and password combination matches the registered information and is used to log in, the Company will consider that the User ID is being used by the User who registered the User ID.
We shall not be liable for any damages caused by the use of your user ID and password by a third party, except in cases where we are guilty of intentional or gross negligence.

Article 4 (Prohibitions)

When using this service, Users are prohibited from engaging in the following acts.

  • Actions that violate laws, regulations, or public order and morals
  • Any activity related to criminal activity
  • Any act of infringing the copyrights, trademarks, or other intellectual property rights contained in the content of this service
  • Actions that disrupt or interfere with the functionality of the servers or networks of our company, other users, or any third parties
  • Commercially using information obtained through this service
  • Any act that may disrupt the operation of our services
  • Unauthorized access or attempted access
  • Collecting or storing personal information about other users
  • Using the Service for illegal purposes
  • Any action that causes disadvantage, damage, or discomfort to other users of the Service or other third parties.
  • Impersonating other users
  • Any publicity, advertising, solicitation, or sales activities on the Service that are not permitted by our company
  • Actions aimed at meeting members of the opposite sex who the person has not met
  • Any act of directly or indirectly providing benefits to antisocial forces in relation to our services
  • Any other actions that the Company deems inappropriate

Article 5 (Suspension of provision of the Service, etc.)

If the Company determines that any of the following circumstances exist, the Company may suspend or interrupt the provision of all or part of the Service without prior notice to the User.

  • When carrying out maintenance, inspection, or updates of computer systems related to the Service
  • When it becomes difficult to provide the Service due to force majeure such as an earthquake, lightning, fire, power outage, or natural disaster
  • When a computer or communication line is stopped due to an accident
  • Any other case in which the Company determines it is difficult to provide the Service.

The Company shall not be liable for any disadvantage or damage suffered by the User or any third party due to the suspension or interruption of the provision of the Service.

Article 6 (Restrictions on Use and Cancellation of Registration)

If a User falls under any of the following items, the Company may, without prior notice, restrict the User's use of all or part of the Service or cancel the User's registration as such.

  • If you violate any provision of these Terms and Conditions
  • If it is discovered that there is a false statement in the registration information
  • If there is no response to our contact for a certain period of time
  • Any other case in which the Company determines that use of the Service is inappropriate

The Company shall not be liable for any damages caused to the User by any actions taken by the Company under this Article.

Article 7 (Withdrawal)

Users may cancel their membership to this service by following the cancellation procedures set forth by our company.
If you wish to cancel your membership, please contact us via the website inquiry form.

Article 8 (Disclaimer of Warranties and Disclaimers)

We do not guarantee, either explicitly or implicitly, that the Service is free from factual or legal defects (including defects regarding safety, reliability, accuracy, completeness, validity, suitability for a particular purpose, security, etc., errors or bugs, infringement of rights, etc.).
We shall not be liable for any damages incurred by the user due to this service, except in cases where such damages are due to our intentional or gross negligence.
The Company shall not be liable for any transactions, communications, disputes, etc. that arise between a user and another user or a third party in relation to the Service.

Article 9 (Changes to Service Content, etc.)

We may change, add or discontinue the content of this service with prior notice to users, and users agree to this.

Article 10 (Changes to Terms of Use)

We may change these Terms of Use without obtaining the individual consent of Users in the following cases:

  • When the change to these terms and conditions does not contradict the purpose of the Service Agreement and is reasonable in light of the need for the change, the appropriateness of the content after the change, and other circumstances related to the change.

Article 11 (Handling of Personal Information)

We will handle any personal information obtained through the use of this service appropriately in accordance with our "Personal Information Protection Policy."

Article 12 (Notice or Contact)

Any notification or communication between the User and the Company shall be made in accordance with the method specified by the Company. Unless the User notifies the Company of any changes in accordance with the method separately specified by the Company, the Company shall consider the currently registered contact information to be valid and shall notify or contact the User via that contact information, and such notification or communication shall be deemed to have reached the User at the time of sending.

Article 13 (Prohibition of Transfer of Rights and Obligations)

Users may not transfer or pledge as security to a third party their status under the Service Agreement or their rights or obligations under these Terms and Conditions without our prior written consent.

Article 14 (Governing Law and Jurisdiction)

The interpretation of these Terms and Conditions shall be governed by Japanese law.
In the event of a dispute regarding the Service, the court having jurisdiction over our head office location shall be the exclusive jurisdiction.